exclusively-outdoor-weddings web store FAQ section

We stand behind our products 100%. If you are not completely satisfied, you must contact us within 10 days for refund*. NO RETURNS WILL BE ACCEPTED WITHOUT PRIOR APPROVAL. Credit for the return will apply only to the purchase price of the product. Shipping and processing charges will not be refunded. *IMPORTANT No returns on opened products, food/candy items or colored decorations such as streamers, candles, etc. Items personalized as per order cannot be returned. Candles shipped by ground during the summer months cannot be returned. NOTE: Colors vary slightly due to the manufacturing process specific to each product. Although it is impossible to achieve an exact color match for every item, small variations in color serve to enhance the overall effect of your color scheme. Color reproduction is limited by various situations beyond our control such as the hue/contrast settings on your monitor.